Returns + FAQs
Can I return or exchange my Heartsleeve purchase?
Yes, Heartsleeve accepts request for returns and exchanges within 10 days of product purchase. We just ask that the product be unworn and unused with original tags.
How do I return or exchange a Heartsleeve purchase?
TO REQUEST A RETURN OR EXCHANGE:
1. Email firstname.lastname@example.org with your name, order number and exchange details.
2. A domestic prepaid return label will then be emailed to you by Heartsleeve.
3. Print the label, adhere it to the box, and drop at the nearest USPS facility within 48 hours of receiving the label.
4. We’ll take it from there!
All returns take 5-7 business days to process once they arrive at Heartsleeve. All refunds are issued to the original form of payment and may take up to 10 business days for your financial institution to process.
What does a Heartsleeve shirt feel like and what is the shirt made of?
Are Heartsleeve shirts OK to machine wash?